Receptionist

 

 

A fabulous opportunity for an experienced multiskilled hotel professional. Our front office team are ambassadors for the hotel, focussed on delivering excellence and exceeding guests' expectations.

This is a key role and involves answering telephones, handling enquiries and reservations, checking in, checking out, selling all hotel facilities and products, typing confirmation emails, faxes, letters as well as being a friendly welcoming face to face point of contact for all hotel guests.

Requirements:

  • At least one year's proven experience of Hotel Reception in a 4 or 5 star property including reservations, check in & check out
  • Excellent spoken and written English
  • Ability to speak French is an advantage
  • Keyboard skills, knowledge of hotel reservations system
  • Excellent presentation
  • 2 references from previous employers
  • Please note that since we are open all year round, we do not hire on a seasonal basis
  • At the current time, we cannot consider applicants who do not hold an EU passport

 

Benefits:

  • Accommodation available locally
  • All meals provided by the hotel
  • Sick pay
  • Incremental holiday allowance at 21 days including bank holidays and increasing to 27 days after first year
  • Career development
  • Staff discount at Longueville Manor and other UK/Ireland Relais & Châteaux properties

 

Relais & Chateaux
AA 5 Red Star Rating