Before booking please read the following:
In compliance with the latest authorities’ guidelines, we will be implementing new measures to guarantee yourselves and our colleagues an enjoyable environment and we appreciate your cooperation by adhering to the following:
BOOKINGS ARE ESSENTIAL, walk-ins are not permitted; all bookings are weather dependent. In case of inclement weather conditions, reservations may have to be cancelled, a take away alternative will be offered instead (collection only)
Upon arrival at the hotel, we would kindly ask you to wait at a 2 metres distance to be called forward by a member of staff, who will indicate the way to reach your allocated table
Upon arrival we also require that you thoroughly sanitize your hands (sanitizer will be provided at the entrance)
While on our premises, we kindly require that you observe the 2 metres physical distancing rule from anyone outside of your household
We will only allow tables of max 4 people (children included) from the same household
Tables and chairs cannot be moved from their original placement; tables cannot be joined and we will not allow for other guests to join your table
Our Al Fresco Dining menu will be available every day from 12pm until 7pm (last orders at 5pm) and each table will have an allocated 2 hours slot to enjoy their meal (drinks-only bookings are not allowed)
Our swimming pool cannot be used at any time
Please respect the seating timing given to you upon booking. Should you be late, please advise us – we will do our utmost to allocate you the next available slot but we cannot guarantee that this will be available.
During your meal, we kindly ask you to attract the staff attention should you wish additional assistance; in order to respect social distancing our staff will not approach your table unless requested by yourselves.
We ask you to use our indoor toilet facilities. An attendant will be on site to guarantee the respect of a strict ‘one in - one out’ policy and to sanitize the facilities before/after every use.
We will accept cashless payment only and accept all major debit/credit cards and no surcharge will apply for the use of credit cards. All our prices are inclusive of service and GST. Cash gratuities will not be accepted by our staff.
Gift vouchers can still be used towards your final bill – please refer to Gift Vouchers T&C on our website for more information https://www.longuevillemanor.com/voucher-terms
We ask you to inform us before your arrival should any member of your party present any symptoms or feel unwell. We will cancel your booking and happily welcome you back at a later date.